We hope that you love your purchase. However, if you change your mind you can return it within 15 days for a refund.

Cancellations & Refunds:

  • Your item must be unused, in its original packaging with all labels, hang tags and accessories attached
  • We will confirm when we receive your package back
  • We recommend that you get proof of posting for your item
  • We are not liable for the cost of returning the item, unless it is faulty, in which case please contact us for details
  • When we receive your item we will issue a refund against the original payment method, please allow 10 days
EXCHANGES

We do not offer exchanges, if you wish to exchange please send the item back and then place a new order.
We do not offer refunds or exchanges on any product which has not been purchased directly through us.

FAULTY ITEMS

On rare occasions a fault can occur, if you have a problem with your product please contact us. We will either refund or exchange any faulty item and cover the cost of your postage.

PLEASE SEND RETURNS TO

My Purse
2 Hampton Cottages,
Shrawley,
Worcestershire,
WR6 6TD